About Us
About Us
THE STORE / ABOUT
LaceUpWear is a Chicago footwear store for people who leave the house with somewhere to go. We build one catalog of sneakers and boots — trail-leaning, city-ready — and keep the buying simple.
How we started
The store began with a simple frustration: good-looking shoes were either too delicate for a Midwest winter or too technical to wear anywhere else. We wanted a pair that could handle a wet sidewalk at 7 a.m., a full day on your feet, and dinner without changing. LaceUpWear is our answer — a tightly edited collection of low-tops, runners, loafers, and weatherproof boots chosen for how they actually get worn.
What we sell
We carry two families of footwear. Sneakers include leather low-tops, knit runners, court styles, platform shapes, and slip-on loafers. Boots include suede winter boots, fur-lined high-tops, and leather hikers. Every style comes in a range of colors and U.S. sizes 6 through 12. We add new styles seasonally and retire ones that do not earn their place.
How ordering works
Browse the collection, choose your color and size, and check out securely. Orders are processed in 1–2 business days and shipped free anywhere in the United States, arriving in 1–4 business days. If a pair is not right, send it back within 30 days using our prepaid label; refunds are issued within 2 business days of the return arriving.
Our promise
We describe materials and fit honestly, show the actual product, and answer questions before you buy. If something arrives damaged or different from what you ordered, we fix it at our cost. We do not use fake countdowns, invented discounts, or reviews we did not receive. The goal is a store you can come back to without checking the fine print twice.
Visit or contact
Our support desk is available Monday–Friday, 9:00 a.m.–5:00 p.m. CT at [email protected]. Our business address is 4574 Oakmound Drive, Chicago, IL 60603, United States. We are an online store; this address is for correspondence and returns, not a retail showroom.